Support FAQ
What is Jailbreaking?
In essence, jailbreaking your iPhone or Apple device means freeing it from the limitations imposed on it by Apple. You install a software application on your computer, and then transfer it to your iPhone, where it "breaks open" the iPhone’s file system to allow you to modify it.What is Unlocking?
Unlocking means freeing the iPhone for use with any sim card and any network carrier. After you unlock your iPhone you will be able to insert any SIM card, to use the phone on any network carrier world wide.iTunes Errors
Error 1013: You are trying to downgrade your iPhone. This is not possible with your current baseband. If you are attempting to install lower firmware, this means that you are already running a higher firmware, and will need our unlock solution.Error 6: Your iPhone is in standard recovery mode. You need to be in DFU mode to restore to our custom firmware the first time (once your iPhone is running our firmware, subsequent restores can be done in normal recovery mode)
Error 1, Error 9 or Error 1403: This occurs for ANY restore. This happens if your USB connector on your iPhone is damaged, usually by using a car charger which has sent too high a voltage.
Error 1600: Your iPhone is in DFU mode but has a corrupt firmware file.
Error 1601, 1602, 1603 or 1604 or other 16xx error: There is some software on your PC which is causing an incompatibility. Usually this is anti-virus or firewall software, but it could be 3rd party software. Try using another computer.