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Step 2: Closing down iTunes |
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1. Open your iTunes 2. Check its version - Make sure it is 7.4.1 or higher 
3. If not, install it. After the installation process, close down iTunes. Then go to Task Manager [Control Alt Del] and END PROCESS of iTunes if it is still there, and iTunesHelper.exe 
4. Plug the USB cable into PC. Plug your iPhone in and it should connect. Hold the power button and home button down at same time (top right button, and the centre circle button). Keep holding the buttons down for 25 seconds. Your iPhone will reset itself a few times before you get a yellow triangle that says "Please Connect to iTunes".
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