The fee is $249.00 AUD and includes free regular postage cost back to you - other postage options are available. Want more than one iPhone repaired? We can offer bulk discount rates - please contact us for more information.

This is for:

• All iPhones (4GB or 8GB or 16GB)
• All Firmwares 1.0.2 / 1.1.1 / 1.1.2 / 1.1.3
• All Bootloaders 3.9 / 4.6
• Purchased from any location (originally United States and United Kingdom)

We accept Bank Deposit, PayMate, PayPal, MasterCard and VISA.

For the one-time servicing fee, you get the following:

• Repair service for your iPhone
• Unlocking for the Australian GSM Network (Vodafone, Optus, Telstra 2G, Virgin etc.)
• Customisation of all settings for the Australian network
• This includes +61 number support in SMS and address book and Australian number formatting (9123 4567 and 0412 345 678)
• You will be able to receive SMS from non-mobile numbers
  
• Installation of Installer.app (Allows 3rd party applications to be installed)
• Custom ringtones installed (If provided)
• All iPhone features working
• Weather, Stocks, YouTube, Google Maps, iTunes Music Store
• Note that Visual Voicemail is only a feature from AT&T in America
  

All you need to to do mail us your iPhone and we'll get it all done for you.

If you want, you can send your SIM card with it and we'll install it for you.

Interested? Please contact us for more information. We will get back to you within 6 hours for further instructions.

• We will try to our best ability to repair your iPhone - otherwise, we'll return it to you with a refund minus the return shipping costs and a $30AUD service fee.
• We cannot be held responsible for any damages during transit, so please pack your iPhone securely
• We will only plug your iPhone into a computer - there is no opening of the iPhone involved.
  
• You may be able to obtain warranty service by returning it to its country of origin, otherwise a repair by us will void any manufacturer's warranty totally.
  

Frequently Asked Questions

Q: How do I send my unit to you?
A: Through the post - we receive our units at a secure PO Box location. We suggest you send your iPhone with a tracking service such as express post or registered post to ensure it arrives safely.

Q: What methods do you use?

A: We have researched and combined several different methods to suit unlocking for the Australian network. The programs we use do not impede on the functions and features of the iPhone. Don't risk purchasing unlocking software if you are not computer literate! If you are unsure, we can do it for you and guarantee it works.

Q: Is pre-payment required?
A: Yes, we will not send back your iPhone until the service fee has been received in full. However, you can opt to send us your iPhone before paying us.

Q: How long will this take?
A: Usually 3 days once we have received your iPhone.

Q: Which networks will a unlocked iPhone work on?
A: In Australia, it will work on Vodafone, Telstra, Optus and Virgin. 3 Mobile only supports 3G handsets, and therefore will not work in a 2G Apple iPhone.

Q: Your terms and conditions?
A: We will try our best to unlock your phone. We will not be held accountable or liable if the phone arrives defective, broken or damaged – please ensure it is packaged safely. If you like, we can send you a photo of your unlocked iPhone before we post it back to you to prove it has been unlocked. We also take no responsibility for any warranty repairs or claims.